GCS provides a fair, unbiased and objective certification service. Impartiality is at the heart of our business ethics. We adhere to ISO 17021 to provide a balanced, well managed and regulated service to all clients.
We recognise the following as threats to our impartiality:
- Self-interest threats: threats that arise from an individual or organisation acting in their own interest. For example, one potential threat to certification impartiality is financial self-interest.
- Self-review threats: threats that arise from a person or body reviewing work done by themselves. Auditing the management systems of a client to whom the certification body provided management systems consultancy would be a self-review threat.
- Familiarity (or trust) threats: threats that arise from a person or body being too familiar with or trusting of another person instead of seeking audit evidence.
- Intimidation threats: threats that arise from a person or body having a perception of being coerced openly or secretively, such as a threat to be replaced or reported to a supervisor.
- Financial impropriety threats: GCS recognises that given at least part of its revenue is received by clients paying for certification, this is in itself a potential threat to impartiality at an organisational level.
In line with ISO 17021, GCS operates an independent Impartiality Committee. The Committee oversees GCS activities specifically regarding objectivity and impartiality. The Impartiality Committee has the right to report infringements to GCS’s accreditation body UKAS. GCS conducts as a minimum, an annual impartiality risk analysis (including a meeting of the Impartiality Committee).